Terms and Conditions for TRX Express Inc

Effective Date: January 8, 2026
Last Updated: February 4, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website https://www.trxexpressinc.com/ (the "Website") and any related services, including SMS communications, provided by TRX Express Inc ("TRX Express," "we," "us," or "our"). By accessing our Website, submitting information, or opting in to our SMS communications, you agree to be bound by these Terms.

1. Company Information

TRX Express Inc
820 Brian Dr
Crest Hill (Joliet), IL 60403
United States

Email: dispatch@trxexpress.com
Phone: 815-205-4060

TRX Express Inc is a logistics and transportation company providing logistics services and coordinating delivery operations across multiple regions.

2. Scope of Services

Our services include, but are not limited to:

  • Freight and transportation coordination

  • Driver and contractor communications

  • Customer and vendor communications

  • Employment and hiring-related communications

  • Website-based inquiries and applications

Certain services are provided through SMS (text message) communications as described below.

3. SMS Messaging Program

Program Name and Description

TRX Express Inc SMS Communications Program

We use SMS messaging strictly for operational and conversational purposes, including:

  • Scheduling updates

  • Driver route and load updates

  • Hiring and employment status updates

  • Appointment coordination

  • General business communications with contractors, vendors, customers, and drivers

No promotional or marketing messages are sent through this program.

Message Frequency

Message frequency varies and may occur daily depending on operational needs.

Carrier Charges

Message and data rates may apply depending on your mobile carrier and plan.

4. Opt-Out Instructions (Non-Negotiable)

You may opt out of SMS communications at any time. To stop receiving messages, reply with any of the following keywords:

  • STOP

  • CANCEL

  • UNSUBSCRIBE

  • QUIT

  • END

Upon receipt of an opt-out request, we will send one final confirmation message acknowledging your opt-out. After this confirmation, you will receive no further SMS messages unless you choose to opt back in.

You understand and agree that opting out will prevent you from receiving time-sensitive operational messages related to our services.

5. Opting Back In (Re-Enrolling)

You may, at your discretion, re-enroll in TRX Express Inc SMS communications after opting out.

By opting back in, you:

  • Provide your express consent to receive SMS messages again

  • Acknowledge that you have read, understood, and agree to be bound by these Terms, as amended from time to time

  • Understand that re-enrollment is voluntary and not required

Re-enrollment may be completed by following the opt-in instructions provided on our Website or through direct communication with TRX Express Inc. Upon successful re-enrollment, these Terms will apply to your participation going forward.

6. Help Instructions

For help or additional information regarding our SMS communications or services:

7. Prohibited Content and Use

You agree not to use our Website or services, including SMS communications, for any illegal, misleading, deceptive, or harmful purpose. Prohibited content and activities include, but are not limited to:

  • Fraud or fraudulent activity

  • Hate speech or harassment

  • Distribution of illicit goods or services

  • Any activity that violates applicable laws or regulations

We reserve the right to suspend or terminate services for violations of this provision.

8. Disclaimers

  • Mobile carriers are not liable for delayed or undelivered messages.

  • SMS delivery may be affected by factors outside our control, including carrier issues, network availability, or device limitations.

  • Services are provided on an "as-is" and "as-available" basis.

9. Compliance with Industry Standards

You agree to use our services in compliance with all applicable local, state, national, and international laws and regulations.

You further agree that your use of the services will comply with generally accepted practices and standards of the logistics and transportation industry, including applicable data security and communications regulations.

We warrant that our services will be provided in a professional and workmanlike manner, consistent with the standards of care generally observed by reputable providers of similar services.

Our compliance with these standards is conditional upon your adherence to these Terms and our acceptable use policies. We reserve the right to audit usage and suspend or terminate access in cases of non-compliance.

10. Legal Compliance Note

You agree to comply with all applicable laws, regulations, and rules in connection with your use of the Website and services.

You may not use the services for any unlawful or prohibited purpose. You are solely responsible for any content or information you provide.

We reserve the right, in our sole discretion, to investigate violations, suspend or terminate access, and report unlawful activity to law enforcement authorities when appropriate.

11. Privacy

Your use of the Website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you acknowledge that you have read and understood the Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website or services after changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms or our services, contact:

TRX Express Inc
Email: dispatch@trxexpress.com
Phone: 815-205-4060
Website: https://www.trxexpressinc.com/